1.1 We collect a variety of information when you place an order with Sandra Cullen Photography and use any of our services.
1.2 If you E-Mail us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services.
2.1 This data is being collected by Sandra Cullen Photography, Thames Side Studio, Harrington Way, Warspite Road, London SE18 5NR. We use a password protected data management software to hold our data.
3.1 The majority of our data is collected directly from you. Whether you fill out a form for us online or in person, or tell us face to face, via the telephone, via e-mail or message.
3.2 In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually give us your name and details to allow us to process their order, and provide our service to you.
4.1 Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you.
4.2 Some of the data we collect is to help provide you with a better customer service experience.
4.3 We are required by law to collect and store certain information relating to any order you place with us.
5.1 Data we collect will be used by Sandra Cullen Photography to enable us to provide our services and products to you.
5.2 Contact data (e-mail addresses) may be used to send you direct offers from Sandra Cullen Photography about upcoming promotions or newsletters. These can be unsubscribed from at any time.
5.3 Sandra Cullen Photography may internally analyse data for business and forecast purposes.
6.1 We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you.
7.1 We collect, store and process your data in such a way that should have no negative effect on you as an individual.
8.1 Most data we collect is stored indefinitely. This is too allow us to provide a better service to you as a customer in the event that you contact us again in the future.
8.2 We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
9.1 If you have any questions about data we hold about you, please feel free to contact us. As well as trying to help you directly.
9.2 You may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
10.1 If you would like any clarification on how we collect, store or process your data – please contact us directly.
10.2 If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk
14.1 This business is owned and operated by Sandra Cullen, trading as Sandra Cullen Photography.
14.2 Our principle place of business is at: Thames Side Studio, Harrington Way, Warspite Road, London SE18 5NR.
14.3 You can contact us in writing to the above address, or by email to email@example.com